You can find up-to-date information on the coronavirus response of Dollar here: Coronavirus (COVID-19) update from Dollar Please contact Dollar directly for the latest information. Has the Dollar rental car policy in Salt Lake City changed because of Coronavirus (COVID-19)?Īs the situation changes with coronavirus (COVID-19) Dollar will continually update its policies accordingly.The vehicle we rented (suburban Z71) also had a issue with the 4WD system (specifically the 4-hi lockers when turning they would cause the vehicle to shudder VIOLENTLY.) we are extremely unsatisfied with our experience and view this company as one with shame and unprofessionalism.FAQs about renting a car from Dollar in Salt Lake City She proceeded to raise her voice, and act in a DEEPLY unprofessional manner. When returning the car, we encountered the woman who rented us the car and confronted her. contacting corporate led to no solution, asked us to contact the place of rental (thrifty/dollar/hertz salt lake). We attempted to contact customer service the following morning. Lo and behold, we were told assumption, nonetheless a lie. We get there and ask the desk staff if such was true. We folded, payed the fee because we were tired and wanted to make our way over to our hotel. (told us it was ILLEGAL to operate a front wheel drive vehicle on the park city, canyons side)". Claiming "roads in park city were inaccessible with a front wheel drive car and we were REQUIRED to upgrade.
When attempting to finalize our rental, we were slapped with a SIXTY FIVE DOLLAR EXTRA PER DAY CHARGE.
We were met by a grey haired lady who worked the desk. But this is only the beginning of our problems.
Came into Salt Lake City at around 7pm on the 4th of march tired and annoyed that our flight had been delayed.
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